Top-Rated Managed IT Services to Simplify and Cost Optimize Your Business IT

Reliable, Scalable, and Secure IT Services for Toronto Businesses

Streamline Your Business with Our Professionally Designed Managed IT Services

All The Essential and Necessary IT Services Your Business Needs Bundled in One Simple Managed IT Services Package

Technology Guidance & Consulting

We have you fully covered with your occasional IT projects. We can either review and provide a plan for your in-house IT team to execute or fully manage any IT projects for your company.

24/7 Help Desk Support

Your staff need tech help? Need software installed? Need email set up? Our friendly and professional helpdesk can take care of all your day to day IT needs.

Servers & Network Support

Want your production floor, warehouse, distribution center or other locations to all be connected? We have superb network planning, and implementation skills to get you where you want to be.

Pro Cyber Security Services

Most cyber security threats aim at small and mid size businesses. Our Managed IT Services can be bundled with with our expert and carefully built Managed Cyber Security packages. Learn more here.

Backup & Disaster Recovery

We have partnered with the best in the industry to provide our clients the best commercial backup solutions. Depending on your need solutions range from File and Folder Back up to fully managed System Image Backup to the Secure Cloud.

Reliable Cloud Email Services

Take your business email to Microsoft 365. We seamlessly manage migrating all your employees' emails to Microsoft 365 with no to minimal downtime. Email boxes start from 50 GB so your employees never have to delete old emails again! Learn more here.

Continuous IT Monitoring

We continuously monitor all your IT assets in real-time to ensure your servers and endpoint computers are healthy and secure.

Business Continuity Planning

Ensure your revenue and business reputation stay intact in the face of the most adverse events such as flood, theft, vandalism, and other disasters.

Discounted IT Assets Sourcing

We have established strategic partnerships with Dell, HP, and Lenovo to provide servers, computers, and a wide range of IT hardware at competitive, often below-retail prices. Take advantage of Echoflare's economies of scale to optimize your IT investments.

Getting Started with Our Managed IT Services is as Easy as 1,2,3

Over the years, we have onboarded numerous businesses in Toronto, becoming extremely efficient in IT onboarding processes. We guide you throughout the entire onboarding with no legwork, extended hours, or significant learning curves for you and your staff.

IT Assessment & Requirements Review

We review your entire IT infrastructure using specialized software to create a complete health and status report of your servers, endpoint computers, routers, firewalls, printers, and any other device that is connected to your business network. We then review the findings with you, align and create a comprehensive IT strategy for your organization.

IT Onboarding & Change Management

Moving from your existing IT posture to an industry standard, secure and resilient one may require a number of carefully planned steps. We carefully map the dependencies and plan and implement the transition plan such that your critical systems do not experience any downtime. All the recommended hardware refreshes also happen during the transition.

Steady State IT Services & Continuous Improvement

After the transition, we enter into the steady state IT support phase where we provide access to our service help desk, continuously monitor and patch your servers and computers, and schedule site visits for any incidentals or on site support services. We also periodically test your backups and test your business continuity readiness.

Based in Toronto and Dealing with very unique Technology Challenges?

Benefit from our Cost Optimized and Effective Managed IT services specifically designed for your business sector!

Retail

Can't wait. Need the Support right now!

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Warehousing

Logistics Technology Support

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Manufacturing

Continuous Lights on Support.

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Mining

Rugged and Extremely Reliable IT Equipment.

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Financial

Cyber Security, High Processing Power.

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Legal

Top Cyber Security, VPN, IT Compliance.

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Seamless hardware support for your remote employees in Canada!

Have remote employees? We’ve got you covered. With Echoflare’s IT Managed Services, we offer seamless hardware support for your remote workforce across Canada. Our services include efficient new employee onboarding, as well as hassle-free pick-up and delivery of hardware, ensuring your team stays equipped and productive, no matter where they are.
onboiarding and training of all the it systems to your new remote employees

Quick Onboarding and Setup for Your New Employees

Efficient onboarding processes that get your remote employees up and running with all necessary IT resources

seamless laptop and desktop delivery to all remote employees

Speedy Hardware Delivery anywhere in Canada

Delivery of laptops, workstations a managed pool of IT assets to anywhere in Canada in 2 business days. 

secure remote support using connectswise manage

Secure Remote 24/7 Support anywhere in North America

Fully Managed IT Service,  and robust secure support via  VPN for the remote workforce.

Rapid hardware delivery anywhere in Canada

How can small and mid size businesses (SMBs) benefit from IT Managed Services?

In the world of rapidly changing tech stacks, staying on top of the tech is simple if you partner with the right IT Managed Service provider!

IT managed services offer substantial benefits to small and mid-sized businesses (SMBs) by providing cost-effective access to expert IT support and reducing the need for in-house IT staff. This model helps in achieving significant cost savings and accessing specialized knowledge across various technological areas such as network management, cybersecurity, and cloud services. Managed services ensure that IT systems are efficiently maintained and regularly updated, thereby enhancing operational uptime and reducing the likelihood of disruptive downtime. The proactive management of IT infrastructure also helps SMBs in maintaining continuous system performance and reliability.  

How do MSPs help the small and mid size business achieve their business goals?

 IT managed services additionally allow SMBs to scale their IT resources flexibly, adapting easily to business growth or contraction without heavy capital investment. This scalability, combined with enhanced security measures, helps protect businesses from cybersecurity threats and ensures compliance with regulatory standards. Managed service providers also assist in strategic IT planning, aligning technology with business objectives, which permits business leaders to focus on core activities and innovation. Ultimately, SMBs benefit from streamlined operations, improved security, and the ability to leverage technology strategically to foster growth and competitiveness in their respective markets.

How do MSPs reduce the overall business IT costs?

This data is based on general industry insights* and averages observed across small and mid-sized businesses where businesses save substantially by outsourcing to managed IT providers. It reduces overhead costs while still maintaining high-quality IT support.

*For a company that spends about $150K annually on the IT staffing cost 

Cost Category In House IT Outsources Managed IT
Staffing (Salaries) $150,000 annually reflects the cost of employing a team, which typically includes at least one IT manager, IT specialists, and other support staff. Salaries vary depending on location and experience, but this estimate is average for small- to medium-sized businesses. $60,000 annually reflects the average cost of outsourcing IT services. Managed service providers (MSPs) often employ experts across various fields and offer remote assistance, reducing the need for full-time staff.
Hardware/Software $50,000 annually includes the cost of buying, upgrading, and maintaining servers, networking equipment, and other essential infrastructure. This also includes licensing fees for necessary software. $30,000 annually includes a reduced hardware/software cost due to cloud-based services, which minimize the need for physical infrastructure. MSPs often bundle these services, spreading costs across multiple clients.
Training $20,000 annually includes training for staff to stay updated with the latest technology and security practices. IT professionals require continuous learning to keep systems secure and efficient. $0 annually no training costs for the MSP clients because MSPs are responsible for maintaining their staff's expertise and certifications.
Maintenance $30,000 annually includes ongoing maintenance costs for servers, networks, and software, which must be updated and patched frequently. Breakdowns also contribute to higher costs. $15,000 annually is typically lower because MSPs proactively manage and maintain infrastructure using automated monitoring tools, which reduce manual maintenance.
Downtime Costs $50,000 annually represents the potential loss of productivity due to downtime from system failures, security breaches, or human error. With limited in-house staff, downtime may last longer, affecting business operations. $10,000 annually is lower because managed IT services focus on 24/7 monitoring, reducing downtime through proactive intervention and faster response times.

In Emergency? Guaranteed 1 hour Response!

Based out of Toronto and need IT Services?

We can be on site immediately. Just give us a call.

We have the right IT expertise and are genuinely committed to your business success. Give us a call now!

Our Strategic IT Partners

We've partnered with industry Leaders to provide the best tailored IT solutions your business needs
Secure and centrally managed back up for critical business data
Microsoft

Registered Partner

Secure and centrally managed back up for critical business data
Veeam Centralized Back Solutions

Registered Service Provider Registered Reseller

datto backup appliance for business servers
Datto Live Server Backup Solutions

Solution Provider

wasabi secure cloud storage for businesses in Toronto
Wasabi Cloud Storage in Canada

Solution Provider

Cyber Security For Server & End Nodes

Registered Service Provider

Social Engineering and Cyber Training
Cyber Training & Social Engineering

Solution Provider

centrally managed End Point Security
Bitdefender End Point Security

Certified Reseller

Secure File and Folder Backup

Reseller

managed it services Toronto

Still Wondering if Managed IT Services is the Right Approach to Take Care of Your Business IT Needs?

Our Managed IT Services Will Give You a Tremendous ROI

Successful businesses consider the cost savings and resulting favorable ROI when outsourcing to professional IT services and managing significant expenses, including employees, system failures, and security threats.Check out our blog post for more insights. Learn more about tiered L1, L2, and L3 IT Support Levels!

Frequently Asked Questions

Managed IT services involve outsourcing your company’s IT operations to a third-party provider who is responsible for round-the-clock monitoring, maintenance, and support. This ensures that your IT infrastructure runs smoothly without the need for an internal IT department.

Yes, managed IT services are particularly beneficial for SMBs, as they provide access to enterprise-level IT support at a fraction of the cost of an internal IT department. They help small businesses remain competitive by offering scalable, reliable, and secure IT solutions without the overhead of in-house staff.

Yes, however only the qualified and certified MSPs offer business continuity planning and disaster recovery solutions. This includes:

  • Backup and recovery services.
  • Off-site storage of critical data.
  • A clear disaster recovery plan to minimize downtime in case of an incident.

By ensuring your data is secure and easily recoverable, managed IT services help businesses bounce back quickly from disruptions. Learn more about Echoflare's BCDR services

No, managed IT services work in partnership with your business. You retain control over key IT decisions, while the provider handles day-to-day operations. You’ll have regular reporting and visibility into your IT infrastructure.

Our onboarding is seamless and typically starts with an assessment of your IT assets and inventory. The whole process is fairly quick and does not require heavy uplifting from your team.  

Yes, one of the biggest advantages of our managed IT services is their scalability. You can adjust the level of service based on your company’s needs, whether you’re growing or cutting back. We can easily scale up or down the IT resources for your business. 

At Echoflare Managed Services, we pride ourselves on being a 100% local, Toronto-based company with over 25 years of IT experience. We focus on providing personalized IT solutions that are tailored to the unique needs of each business. Our certified IT professionals work closely with clients to ensure that we deliver solutions that are reliable, scalable, and secure—all while maintaining the highest standards in the industry.

Yes, we specialize in supporting remote work environments. Whether your employees are working from home or from multiple locations, our cloud-based solutions and secure remote access tools allow your team to stay connected and productive. We also provide 24/7 remote support, ensuring that any IT issues are quickly addressed, no matter where your employees are located.

We offer flexible, customized pricing plans based on your business's unique needs. Our pricing typically includes a flat monthly fee for core services such as network monitoring, 24/7 support, security management, and regular maintenance. We believe in transparent pricing, with no hidden fees, so you can easily budget for your IT needs without surprises. You’ll receive a detailed proposal after our initial consultation to ensure all aspects of your IT environment are covered.

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