Co-Managed IT

Co-Managed IT Services
for Toronto Businesses

You have an internal IT team. They are good at what they do. But they cannot be everywhere at once. Echoflare provides co managed IT services that work alongside your existing team with helpdesk outsourcing, IT staff augmentation, 24/7 NOC monitoring, and cybersecurity support. Your team stays in control. We fill the gaps. Co-managed IT support built for the hybrid IT model that modern businesses need.

Explore Co-Managed IT Fully Managed IT

Your team stays in control

Modular services

30 to 50% less than full outsource

Which Model Fits?

Fully Managed vs Co-Managed IT

Fully Managed IT

Echoflare IS your IT department

We handle everything from helpdesk to strategy

Best for companies with no internal IT staff

Full per-user pricing

See fully managed IT →

Co-Managed IT

Echoflare works ALONGSIDE your IT team

You choose which functions to delegate

Best for companies with 1+ internal IT staff

30 to 50% less than fully managed pricing

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Pick What You Need

Co-Managed IT Modules Your Team Chooses

Every co-managed IT engagement is modular. Your internal IT team keeps what they want. Echoflare handles the rest. This is how a co managed IT provider should work.

Helpdesk Outsourcing

Helpdesk outsourcing for tier 1 and tier 2 support tickets. Your users call one number and get help immediately. Your internal team focuses on higher-value projects instead of password resets.

24/7 NOC Monitoring

Your internal team monitors during business hours. Our NOC takes over after hours, weekends, and holidays. 24/7 co managed IT support without hiring a night shift.

Cybersecurity

IT staff augmentation for security. MDR, dark web monitoring, endpoint protection, and email security managed by Echoflare while your team handles day-to-day IT.

Backup and Continuity

We manage backup, disaster recovery, and business continuity so your internal team never has to worry about data protection or recovery testing.

Infrastructure Projects

Network upgrades, office relocations, cloud migrations, and server refreshes. Your IT team keeps the lights on. We execute the projects that stretch their capacity.

IT Staff Augmentation

IT staff augmentation that extends your team's capabilities without adding headcount. Specialized skills on demand: networking, cloud, security, and compliance expertise.

One Dashboard. Both Teams.

MyITFleet gives both your internal IT team and Echoflare shared visibility into device health, ticket status, security compliance, and SLA metrics. No information silos. No finger-pointing. One source of truth for your co-managed IT partnership.

Explore the full platform

MyITFleet: Co-Managed View

Shared

Dashboard

156

Devices

Teams

Echoflare Tickets

92%

Internal IT Tickets

88%

Combined SLA

96%

Common Questions

Co-Managed IT — Your Questions Answered

What are co managed IT services?

Co-managed IT services are a hybrid IT model where Echoflare works alongside your existing internal IT team. We handle the areas where your team needs co managed IT support: helpdesk outsourcing, 24/7 NOC monitoring, cybersecurity, and infrastructure projects while your team retains control of strategic work.

How is co-managed IT different from fully managed IT?

Fully managed IT means Echoflare serves as your entire IT department. Co-managed IT means we partner with your existing team, handling overflow, specialized functions, and after-hours support. Your team stays in control.

What does a co managed IT provider do?

A co managed IT provider provides IT staff augmentation, helpdesk outsourcing, 24/7 NOC monitoring, cybersecurity services, infrastructure project support, and vendor management. Your internal IT team decides what to keep and what to delegate to the co managed MSP.

How much do co managed IT services cost?

Co-managed IT services are typically 30 to 50 percent less than fully managed IT since your internal team handles some functions. Pricing depends on scope. Contact us for a custom proposal.

Can we choose which IT functions to outsource?

Yes. Co-managed IT is fully modular. Common configurations include helpdesk outsourcing while keeping tier 3 internal, outsourcing cybersecurity entirely, adding 24/7 NOC monitoring, or bringing in Echoflare for specific infrastructure projects.

Free Assessment

Your IT Team is Good. Let's Make Them Unstoppable.

Book a free assessment. We will map your team's capacity, identify the gaps, and build a co managed IT plan that extends their reach without adding headcount. Co managed IT services Toronto businesses trust start with understanding your team.

Build Your Co-Managed Plan (416) 399-7755

hello@echoflare.ca 30-55 Administration Rd, Concord ON

Co-Managed IT Servicesfor Toronto Businesses