Honest IT Pricing.
No Mystery Quotes.
Compare our three service models, then build your custom IT plan in 3 minutes. We will have a flat-rate proposal in your inbox within 24 hours.
Three Ways to Work With Us
Every business is different. Pick the model that fits how you operate.
What's Included in Each Model
| Feature | Per-Endpoint | Block Hours | Hybrid |
|---|---|---|---|
| Monitoring and Management | |||
| 24/7 RMM monitoring and alerting | |||
| Automated OS and app patching | From hours | ||
| Unlimited remote helpdesk support | From hours | ||
| On-site visits | Add-on | ||
| Asset inventory and lifecycle tracking | |||
| Software licence management | From hours | ||
| Security | |||
| Endpoint detection and response (EDR) | Add-on | ||
| DNS filtering and web protection | Add-on | ||
| Cloud backup and disaster recovery | Add-on | ||
| Dark web credential monitoring | Add-on | ||
| Security awareness training | Add-on | ||
| Incident response and remediation | From hours | ||
| Microsoft 365 and Cloud | |||
| Microsoft 365 administration | From hours | ||
| Azure AD / Entra ID management | From hours | ||
| SharePoint and Teams configuration | From hours | ||
| Email security and spam filtering | Add-on | ||
| Cloud migration and deployment Quoted per project | Add-on | ||
| Networking and Infrastructure | |||
| Firewall management and monitoring | Add-on | ||
| Wi-Fi and network infrastructure | Add-on | ||
| Server administration (Windows/Linux) | From hours | ||
| VPN and remote access management | From hours | ||
| Physical server / VM management | Add-on | ||
| Support and Service Delivery | |||
| Dedicated account manager | |||
| Priority response SLA | |||
| After-hours emergency support | Add-on | ||
| User onboarding and offboarding | From hours | ||
| Hardware procurement assistance | |||
| Strategy and Growth | |||
| Quarterly IT reviews | |||
| vCIO / IT roadmap planning | Add-on | From hours | |
| Technology budget planning | Add-on | ||
| Compliance advisory (PHIPA, PIPEDA, SOC 2) | Add-on | From hours | |
| Infrastructure projects | Project rate | Separate quote | Reduced rate |
Build Your Custom IT Plan
Answer a few questions about your environment and we will prepare a flat-rate proposal within 24 hours.
Takes about 3 minutes · No commitment · Free custom quote
Common Questions
Yes. Our per-endpoint and hybrid managed services require a minimum of 10 endpoints. Echoflare supports businesses from 10 to 1,000 endpoints. If you have fewer than 10 devices, our block hours model is a great fit and has no minimum.
Major infrastructure projects (server replacements, office moves, buildouts), third-party software licensing (Microsoft 365 licenses, line-of-business apps), and hardware purchases are quoted separately. Day-to-day support, monitoring, patching, and security are all included.
Managed IT services are offered on flexible 1 to 3 year terms. Block hours have no long-term commitment and hours roll over for 60 days from purchase.
Most businesses are fully onboarded within 2 weeks of signing. We handle the RMM agent deployment, security tool configuration, and Microsoft 365 integration without disrupting your operations.
Under a per-user flat-rate model, cost scales linearly with headcount. Volume discounts are available above certain thresholds.
Echoflare passes Microsoft 365 licensing through at cost with no markup. We are a Microsoft Cloud Solution Provider and manage your licences as part of the managed IT agreement.
IT Plan Builder