Free Consultation Pricing Blog Careers About

Honest IT Pricing.
No Mystery Quotes.

Compare our three service models, then build your custom IT plan in 3 minutes. We will have a flat-rate proposal in your inbox within 24 hours.

3 minutes to complete No commitment required Quote in 24 hours
Compare Models
Monthly IT Cost Comparison — 30 Endpoints
Annual IT Spend
What 30-endpoint businesses typically pay
Internal IT Hire ~$110,000/yr
Salary + benefits + tools
Large MSP (per-device) ~$72,000/yr
Locked-in contracts
Break-fix (reactive only) ~$55,000/yr
Unpredictable costs
Echoflare Custom Plan Custom quote
All-inclusive
Flat rate · No surprises
Echoflare includes at no extra cost
24/7 Monitoring EDR Security M365 Mgmt Backup Helpdesk Account Mgr

Three Ways to Work With Us

Every business is different. Pick the model that fits how you operate.

Most Popular
Per-Endpoint
Flat monthly fee per managed device. Everything included — no surprise invoices.
24/7 monitoring and alerting
Unlimited remote helpdesk
Automated patching
EDR endpoint security
Microsoft 365 management
Dedicated account manager
Best for: Businesses with 10 to 150 devices wanting predictable IT costs.
Flexible
Block Hours
Purchase blocks of IT support hours. Use them when needed. Hours roll over 60 days.
Remote and on-site support
Unused hours roll over (60 days)
Flexible 1 to 3 year terms
Dedicated account manager
Volume discount on larger blocks
Best for: Internal IT needing backup, projects, under 10 devices.
Custom
Hybrid Model
Managed endpoints + block hours for projects and strategy.
Everything in Per-Endpoint
Plus project hours
On-site visits included
vCIO / Fractional CTO
Projects at reduced rate
Fully customizable
Best for: Growing businesses needing management + projects.

What's Included in Each Model

Feature Per-Endpoint Block Hours Hybrid
Monitoring and Management
24/7 RMM monitoring and alerting
Automated OS and app patchingFrom hours
Unlimited remote helpdesk supportFrom hours
On-site visitsAdd-on
Asset inventory and lifecycle tracking
Software licence managementFrom hours
Security
Endpoint detection and response (EDR)Add-on
DNS filtering and web protectionAdd-on
Cloud backup and disaster recoveryAdd-on
Dark web credential monitoringAdd-on
Security awareness trainingAdd-on
Incident response and remediationFrom hours
Microsoft 365 and Cloud
Microsoft 365 administrationFrom hours
Azure AD / Entra ID managementFrom hours
SharePoint and Teams configurationFrom hours
Email security and spam filteringAdd-on
Cloud migration and deployment
Quoted per project
Add-on
Networking and Infrastructure
Firewall management and monitoringAdd-on
Wi-Fi and network infrastructureAdd-on
Server administration (Windows/Linux)From hours
VPN and remote access managementFrom hours
Physical server / VM managementAdd-on
Support and Service Delivery
Dedicated account manager
Priority response SLA
After-hours emergency supportAdd-on
User onboarding and offboardingFrom hours
Hardware procurement assistance
Strategy and Growth
Quarterly IT reviews
vCIO / IT roadmap planningAdd-onFrom hours
Technology budget planningAdd-on
Compliance advisory (PHIPA, PIPEDA, SOC 2)Add-onFrom hours
Infrastructure projectsProject rateSeparate quoteReduced rate

Build Your Custom IT Plan

Answer a few questions about your environment and we will prepare a flat-rate proposal within 24 hours.

Takes about 3 minutes  ·  No commitment  ·  Free custom quote

Related Reading
IT Budgeting Guide for Toronto SMBs: How to Plan Your Technology Spend

Common Questions

Is there a minimum number of endpoints?

Yes. Our per-endpoint and hybrid managed services require a minimum of 10 endpoints. Echoflare supports businesses from 10 to 1,000 endpoints. If you have fewer than 10 devices, our block hours model is a great fit and has no minimum.

What is NOT included in per-endpoint pricing?

Major infrastructure projects (server replacements, office moves, buildouts), third-party software licensing (Microsoft 365 licenses, line-of-business apps), and hardware purchases are quoted separately. Day-to-day support, monitoring, patching, and security are all included.

Are contracts required?

Managed IT services are offered on flexible 1 to 3 year terms. Block hours have no long-term commitment and hours roll over for 60 days from purchase.

How quickly can Echoflare onboard my business?

Most businesses are fully onboarded within 2 weeks of signing. We handle the RMM agent deployment, security tool configuration, and Microsoft 365 integration without disrupting your operations.

How does managed IT pricing scale as my company grows?

Under a per-user flat-rate model, cost scales linearly with headcount. Volume discounts are available above certain thresholds.

Do you charge extra for Microsoft 365 licensing?

Echoflare passes Microsoft 365 licensing through at cost with no markup. We are a Microsoft Cloud Solution Provider and manage your licences as part of the managed IT agreement.