Our story
Echoflare provides world-class strategic IT leadership and hyper-efficient IT operational support tailored to your business. Our team comprises the best and brightest talent with over 20 years of experience delivering a wide range of consulting and IT management services across multiple industries and sectors to mid-size businesses. Your business is our business. We want our clients to succeed, and that’s why Echoflare believes in the ideology of “hire well, manage less.” Our team comprises the industry’s top talent, aligned with ITIL best practices for IT Service Management processes, ensuring service certainty for our clients. Expert talent, coupled with the proper technique and empowered by the right cutting-edge technology, is our formula and our culture. We are tremendously devoted to serving you, bridging the gap between your requirements and technology. So leave the critical asset management and design to us and focus on your business growth.
Here’s why our clients choose Echoflare Managed IT Services
Our teams consist of industry-verified top talent with proven track records (People)
Our processes are aligned with ITIL best practices for IT service management (Processes)
We leverage the latest and most secure technology that’s strategic to your business goals (Technology)
We resolve more than 15,000 incidents per year.
We maintain a client satisfaction rating of over 95%.
We have client retention of 96%
OUR VISION
We believe that the people, processes and technology methodology drives improvement and is the backbone of your core business processes and daily operations. We believe in continually improving our processes rather than applying the same templates. We've collected a team of brilliant minds that are fresh, forward thinkers who bring tremendous value to our clients with this continual improvement approach.
OUR MISSION
To be knowledgeable, responsive, reliable and consistent for all our clients while maintaining a service oriented approach. Keeping your systems secure and reliable across all your platforms is key to reducing your organizations’ IT costs. We ensure seamless integration with no downtime or interruption to your business. We understand that successful initiatives are 1% vision and 99% execution.
OUR VALUES
Our core values signify our organization’s working culture. We are proud of our team who work vehemently to deliver professional quality service to our clients while striving to surpass our service level commitments. We respect every client and work on building a long-term relationships over short term gain. We strongly believe that business is not only about delivering value but also about spreading integrity and respect to every stakeholder.
OUR APPROACH
Echoflare delivers IT support solutions that provide exceptional value, assurance, integrity, and innovation. We guide companies to seamlessly sustain themselves in a complex IT environment through progressive and strategic expert solutions that are aligned with current best practices. Our team not only consists of technicians and technologist but also professional engineers, leveraging the right talent for high level requirements.
Office Hours
- Week Days: 9am-5pm EST
- Saturday: Closed
- Sunday: Closed
24/7 Support
416-399-7755