Two Engineers.
One Shared Frustration.
Mehran Fazili spent over 15 years optimizing complex logistics networks at Purolator. Araz Khalkhali built and ran infrastructure for companies that couldn't afford downtime. Both of them watched, from the inside, as smaller businesses struggled with IT partners who were reactive, opaque, and frankly, not very technical.
The prevailing model was broken. A ticket goes in. A technician shows up eventually. An invoice arrives. Nothing gets better, it just gets managed. There was no proactive thinking, no roadmap, no genuine partnership.
In 2023, they co-founded Echoflare Managed Services with a simple thesis: treat every client's infrastructure the way an in-house engineering team would. Not a vendor relationship — a partnership with skin in the game.
"Every time a client's system goes down, that's revenue lost, trust eroded, and a team distracted. We take that personally. We always have."